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CODE OF ETHICS


  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

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OUR REVIEWS

 (61 Reviews)
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We brought our work truck (a 2011 Ford 250 box truck) to them for a bunch of maintenance work plus all new breaks and to fix the front suspension. Ovetall, they were great to work with. I appreciated how they tried to get everything done by the deadlines I conveyed to them, as well as how well they communicated with us. They sent detailed information and also pictures to show us what they were describing. As for cost it was expensive work, but I know that was because they used original and heavy duty truck parts, and did a good job, which is ultimately the best solution for the truck overall. I also like the 2 year warranty they provide on everything. In addition, we really appreciated the extra lengths they took to keep the truck safe and secure (we have a ton of very expensive tools in the back) when it needed to sit at their shop overnight. I would recommend H&H!!

, 06/16/2025

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