Owner was very very helpful & accommodating. I am a young single mother who knows nothing much about cars. I was given the run around from every direction and was just desperate to get my car fixed. Unfortunately the issues were not something that could be covered by my warranty company and due to financial struggles I could not afford the cost to fix the car but the owner helped me out to be able to look at the car to be able to pay for the labor of taking it apart & even through the frustration he was still very helpful and kind to me. My car is not one that I'm interested in putting any more money into but I definitely appreciate the customer service and that speaks louder than anything else. In the future I will definitely go back when I'm financially able to afford but I'm grateful I ran across someone who was as helpful as H&H.